Privacy Policy
Privacy Policy
Last Updated: July 22, 2026
At KRL Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit or make a purchase from https://krlnaturals.com.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order Details
- Payment Information (processed securely through Cashfree; we do not store your card or banking details)
- IP Address
- Browser and Device Information
- Website usage data collected through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Verify transactions
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Respond to inquiries
- Comply with legal obligations
- Send promotional communications (only where permitted by applicable law or with your consent)
3. Payment Security
All online payments are processed securely through Cashfree Payments. KRL Naturals does not collect or store your complete debit card, credit card, UPI, or net banking credentials.
4. Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyze website traffic
- Improve website functionality
- Enhance user experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Information Sharing
We do not sell or rent your personal information.
Your information may be shared only with trusted service providers such as:
- Payment gateway providers
- Courier and logistics partners
- Website hosting providers
- Technology and analytics providers
- Government authorities where required by law
These parties receive only the information necessary to perform their services.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permissible
- Withdraw consent for marketing communications
- Contact us regarding your privacy concerns
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
KRL Naturals
Landmark BMRS School, Backside, Chengicherla, Medipally, Hyderabad, Telangana 500092
Email: support@krlnaturals.com
